Privacy Policy

Innolinkent ("we," "us," or "our") is dedicated to safeguarding the privacy of users ("you" or "your") who visit our website www.innolinkent.com and any associated digital platforms, including mobile apps or other media forms (collectively referred to as the "Site"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with the Site. By continuing to use the Site, you are consenting to the practices detailed in this Privacy Policy.

Please take the time to thoroughly review this policy. If you do not agree with any portion of this policy, kindly refrain from using the Site.

We reserve the right to modify this Privacy Policy at any time. Any changes will be immediately effective upon posting the updated Privacy Policy to the Site, and we will update the “Last Updated” date accordingly. It is your responsibility to review this Privacy Policy periodically. Your continued use of the Site after any changes implies your acceptance of the revised policy.

Information We Collect

We may collect various types of information from and about you. This data is used to provide services, improve user experience, and enhance site functionality. The types of information we collect include:

1. Personal Information: We collect personally identifiable information such as your name, address, phone number, and email address when you voluntarily provide it. This may occur when you register on the Site, complete forms, or participate in activities such as promotions or surveys. While providing this information is voluntary, not doing so may limit your ability to access certain Site features.

2. Derivative Information: We automatically gather information such as your IP address, browser type, operating system, and browsing history whenever you visit the Site. This data is collected to improve user experience and optimize site performance. When you use a mobile device to access the Site, we may collect information specific to your device, including device type, location, and usage patterns.

3. Financial Information: When you make purchases on the Site, we may collect payment information, such as credit card numbers and expiration dates. However, payment details are processed securely by third-party providers such as PayPal. We encourage you to review their privacy policies for more information.

4. Mobile Device Data: If you access the Site via a mobile device, we may collect information specific to your device, such as device ID, model, manufacturer, and geolocation data. We may also request access to certain features on your mobile device, such as your contacts, camera, or SMS messages. You have the option to grant or deny such access via your device settings.

5. Third-Party Data: In some instances, we may collect data from third-party sources, such as social media platforms, if you choose to link your account to the Site. This information will be handled in accordance with this Privacy Policy.

6. Contest, Giveaway, and Survey Information: When you participate in any contests, giveaways, or surveys, we may collect additional information that you voluntarily provide. This data is used to manage and administer these activities.

How We Use Your Information

We use the information we collect for a variety of purposes to ensure a smooth, customized, and efficient experience on our Site. Some specific uses of your data include:

• Account Management: To create, manage, and maintain your account on the Site.
• Order Processing: To fulfill and manage your orders, including payments, shipping, and returns.
• Personalization: To generate a personalized profile to make future visits to the Site more relevant and customized for you.
• Communication: To send you information about your account, including updates, order confirmations, and promotional offers.
• Marketing: To deliver targeted advertising, newsletters, and promotions based on your preferences and behavior.
• Analytics: To analyze usage trends and site performance, and to improve the functionality and efficiency of the Site.
• Security: To detect, prevent, and respond to fraud, theft, or other illegal activities.
• Support: To resolve disputes, troubleshoot issues, and respond to customer service inquiries.

Sharing Your Information

In certain situations, we may share your information with third parties. We only disclose your information under specific circumstances as outlined below:

1. Legal Compliance: We may share your information if required to comply with legal obligations, such as responding to subpoenas, investigations, or law enforcement requests.

2. Service Providers: Your information may be shared with third-party service providers who assist us with payment processing, data analysis, hosting services, marketing, and customer support. These providers are required to maintain the confidentiality and security of your information.

3. Marketing: With your consent, we may share your information with third parties for marketing purposes. You will always have the opportunity to opt-out of such data sharing.

4. Advertising Partners: We may work with advertising partners to display ads on the Site. These partners may use cookies or other tracking technologies to serve you ads that are relevant to your interests.

5. Affiliates: We may share your information with our affiliates, which include our parent company, subsidiaries, and joint venture partners, to offer products, services, or promotions.

6. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party as part of the business transaction.

7. Social Media: If you connect to the Site through social media platforms, your social network contacts may be able to see your activity on the Site. This will only occur if you choose to share your social media profile with us.

Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, pixels) to enhance the Site’s functionality and your user experience. Cookies are small text files that are stored on your device to remember your preferences and usage patterns.

Cookies may be classified as follows:

• Essential Cookies: Required for the basic operation of the Site, such as enabling secure logins and remembering your cart items.
• Performance Cookies: Help us track user activity and improve Site functionality based on data like page load times and site navigation.
• Advertising Cookies: Used to show relevant ads and to track the effectiveness of our marketing campaigns.

You can adjust your browser settings to refuse cookies, but please note that certain parts of the Site may not function correctly if cookies are disabled. For more details, please refer to our [Cookie Policy].

Third-Party Websites

The Site may contain links to external websites or services that are not affiliated with us. Please be aware that once you leave our Site, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any third-party sites you visit to understand their data collection practices.

Security of Your Information

We implement a combination of administrative, technical, and physical security measures to protect your personal information. While we strive to maintain the highest level of security, no system is entirely foolproof. Any information you submit online is susceptible to potential interception, so we cannot guarantee complete protection against unauthorized access.

We employ Secure Socket Layer (SSL) encryption technology to safeguard sensitive data, such as credit card details. However, even with these protections, please exercise caution when transmitting data over the internet.

Do-Not-Track Signals

At this time, we do not respond to Do-Not-Track (DNT) browser signals. As standards for online tracking evolve, we will update this Privacy Policy to reflect any changes to our approach.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it from our records. If you believe that we have received information from a child under 13, please contact us immediately.

Your Choices Regarding Your Information

You have the right to review, modify, or delete your personal information at any time by accessing your account settings or contacting us directly. Additionally, you may opt-out of receiving marketing communications by following the unsubscribe instructions included in each email.

How to Exercise Your Rights:

• Account Deletion: If you wish to terminate your account, please contact us at support@innolinkent.com. Upon request, we will deactivate or delete your account and remove your data from our active databases.
• Communication Preferences: If you no longer wish to receive promotional emails or newsletters, you may opt-out by clicking the "unsubscribe" link in any email or by contacting us directly.

California Privacy Rights

Under California’s "Shine The Light" law, residents of California have the right to request information about the categories of personal data we have disclosed to third parties for direct marketing purposes. If you are a California resident and would like to submit such a request, please contact us at support@innolinkent.com.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site, and the “Last Updated” date will be adjusted accordingly. It is your responsibility to review the policy periodically for updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please feel free to reach out to us at:

Email: support@innolinkent.com
Business Hours: Mon - Fri 08:00-18:00 (UTC-8)